In mission-critical infrastructure, failure is not an option. That’s why, night or day you can depend on our e-Services Operations and Maintenance Programs for complete service and support. Our Operations and Maintenance services are tailored to the specific needs of each client and facility. Whether it’s 24/7/365 monitoring, preventative maintenance, or comprehensive on-site staffing, we have the technology, talent and flexibility to meet your needs… and exceed your expectations. Mission-critical is maintenance-crucial. Our ongoing maintenance programs ensure that back-up systems work as designed. Our predictive maintenance, analysis services, and proven methodologies, such as MOPs (Methods of Procedure), and SOPs (Standard Operating Procedures) reduce the risk of human error and help predict and prevent failures. Begining solutions e-Services provides monitoring, troubleshooting and emergency dispatch services 24/7/365. Custom escalation procedures provide a proactive approach for responding to critical situations. The NOC/SOC also serves as a centralized, off-site repository for all maintenance and operation documents, and can play a vital role in compliance with federal, national and local mandates. From oscilloscopes and load banks to infrared cameras, our technicians are armed with the latest diagnostic tools and are cross-trained on the maintenance of nearly every electrical/mechanical system. Our Operation and Maintenance Services include: Power Quality and Diagnostic Surveys Specialized Test Equipment 24/7/365 Emergency Service & Remote Monitoring Procedure Development/Documentation Reliability Studies Site Staffing/Staff Augmentation Custom Training Modules Gateway Routers (BGP, IGRP,MPLS, GMPLS) Distribution Switches lay-3 Load Balancers Access Switches